Return & Refunds Policy

We want you to love your purchase! If you need to return or exchange an item, here’s what you
need to know:
Eligibility
You can request a return or refund within 5 days of delivery if:

✅ Defective Product – The item arrived damaged or faulty. 

✅ Wrong order is delivered at your location.

✅ Missing Items – Your order is incomplete.

How to Request

 Submit a request through the return/exchange form on the following link or the QR
provided below: https://forms.gle/kYrEu5tEPrFC3wkg8

 Attach a video clearly showing the issue.  We’ll review your request within 48 hours.

Important Notes

⚠️ Do not send the item back until our representative contacts you via call or message. ⚠️ If your return is not valid, we will not issue a refund. 📦 If approved, you’ll need to ship the item to our Lahore warehouse at your own cost. 🔄 For exchanges, we’ll send you the correct item once processed.
💰 Refunds will be processed within 5 days of return approval.

Returns Will Not Be Accepted If:

❌ The request is made after 5 days of delivery. ❌ The product was damaged due to mishandling. ❌ The request lacks valid proof (video evidence).
For any assistance, feel free to contact us.

Please note that we will not exchange the products if the order delivered to you was accurate.